What to include in your message

Short, specific requests get resolved faster. A little context goes a long way.

Tag help

Include the tag slug, what you expected to see, and whether you were viewing the public page or the owner view.

Stats or session help

Include the date of the session, the type of activity you logged, and the screen where the problem happened.

Coach help

Include the team name, player email if relevant, and whether the issue is about invites, assignments, or roster access.

Direct support channels

These are the main ways to reach SoccQR.

Email

support@soccqr.com

Use this for tag questions, account help, coach access requests, and product feedback.

Helpful pages before you email

A few pages answer the most common questions without waiting on support.

How To

Use the quick-start setup guide for the basic player and tag flow.

Open How To
What is SoccQR

Use the full product walkthrough if you want to understand how every major screen fits together.

Open guide
Coach guide

Use the product guide if you want to understand the coach workflow before you reach out.

Coach section