Privacy Policy

Privacy Policy for SoccQR

SoccQR ("SoccQR," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, purchase SoccQR products, activate or manage a SoccQR tag, or otherwise use our services (collectively, the "Services").

By using our Services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

A. Information You Provide to Us

When you use SoccQR, we may collect information you provide directly, including:

Name
Email address
Shipping address
Billing address
Payment-related information
Account login information
Phone number, if you choose to provide it
Team name, player name, ball name, or tag title
Custom messages, images, or other content you attach to a tag
Any information you submit through forms, support requests, or messages

B. Information Related to Purchases

When you place an order, we may collect information necessary to process and fulfill your purchase, including:

Order details
Payment confirmation information
Shipping and delivery information
Customer service and order history information

We do not store full payment card numbers ourselves unless explicitly stated. Payments may be processed by third-party payment processors.

C. Information Related to Tag Activation and Use

When you activate or manage a SoccQR tag, we may collect and store:

The unique tag or QR code identifier
The account associated with that tag
Tag profile information you choose to add
Tag settings, including what information you choose to make visible after a scan
Tag status, such as active, disabled, or reported lost

D. Information Collected When a Tag Is Scanned

When someone scans a SoccQR tag, we may collect technical and usage information such as:

Date and time of the scan
IP address
Browser type
Device type
Operating system
Approximate location inferred from IP address
Pages viewed
Referring page or source
Tag identifier
Actions taken on the scan page, such as clicking a contact button or submitting a message

E. Finder-Submitted Information

If a person who scans a tag chooses to submit a message, contact the owner, or share location information, we may collect:

The message content
Name or contact information, if provided
Approximate or user-submitted location information
Technical data related to the submission

F. Information Collected Automatically

When you use our website or app, we may automatically collect certain information through cookies, pixels, log files, local storage, and similar technologies, including:

IP address
Browser type
Device identifiers
Pages visited
Time spent on pages
Session activity
General location information
Diagnostic and analytics information

2. Information Visible to Others When a Tag Is Scanned

SoccQR allows users to attach information to a QR tag that may be shown to people who scan it.

Depending on the settings you choose, information visible after a scan may include:

Ball or tag name
Custom message
Uploaded image
Team or player-related label information
Contact options such as phone number or email address
Other information you choose to make available

Please do not include sensitive or confidential information in a tag profile if you do not want it to be viewable by people who scan the QR code.

3. How We Use Your Information

We may use your information to:

Process and fulfill orders
Create and manage your account
Authenticate users
Associate a tag with your account
Display tag information based on your settings
Operate the tag scan experience
Help return lost items to their owners
Send account, service, and order-related communications
Respond to customer service requests
Improve our website, products, and services
Monitor usage, security, and performance
Prevent fraud, abuse, spam, and unauthorized activity
Provide analytics, scan history, or product features
Send marketing or promotional communications, where allowed by law
Comply with legal obligations
Enforce our terms, policies, and agreements

4. How We Use Google User Data

If you sign in to SoccQR using your Google account, we may receive certain information from Google, depending on the permissions you grant. This may include:

Your name
Email address
Profile image
Google account identifier

We use this information to:

Create or authenticate your account
Associate your account with your SoccQR tags
Personalize your account experience
Communicate with you about your account and our Services

We do not sell or rent your Google user data to third parties.

We use Google user data only as reasonably necessary to provide and improve the SoccQR service, maintain account access, and communicate with you regarding the service, unless we obtain your separate consent for another use.

5. Cookies and Similar Technologies

We may use cookies, local storage, analytics tools, and similar technologies to:

Keep you signed in
Remember your preferences
Improve site performance and functionality
Understand how users interact with our Services
Measure marketing performance
Detect errors, fraud, and abuse

You may be able to control cookies through your browser settings. However, disabling certain cookies may affect site functionality.

6. How We Share Information

We may share your information in the following circumstances:

A. Service Providers

We may share information with third-party service providers who help us operate our business and Services, such as providers for:

Payment processing
Website hosting
Cloud storage
Authentication
Shipping and fulfillment
Analytics
Email delivery
Customer support
Security and fraud prevention

B. Public or Tag-Related Sharing

Information you choose to make available on a tag profile may be visible to anyone who scans that tag.

If a finder submits a message or location related to a scanned tag, we may share that information with the tag owner in order to help facilitate recovery of the item.

C. Legal Compliance and Protection

We may disclose information if we believe doing so is necessary to:

Comply with applicable law, regulation, subpoena, court order, or legal process
Respond to lawful requests from public authorities
Protect our rights, property, or safety
Protect the rights, property, or safety of our users or others
Investigate fraud, abuse, or security issues

D. Business Transfers

If SoccQR is involved in a merger, acquisition, asset sale, financing, reorganization, or similar transaction, your information may be transferred as part of that transaction.

E. With Your Consent

We may share your information for other purposes with your consent or at your direction.

We do not sell or rent your personal information to third parties.

7. Marketing Communications

We may send you promotional emails or marketing communications about SoccQR products, updates, or offers. You may opt out of marketing emails at any time by clicking the unsubscribe link in the email or contacting us.

Even if you opt out of marketing messages, we may still send you transactional or service-related communications, such as order updates, account notices, security alerts, or support responses.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our Services
Maintain account and tag functionality
Complete transactions
Keep business and legal records
Resolve disputes
Enforce agreements
Comply with applicable law

Tag-related information may remain associated with your account until you remove it, deactivate the tag, delete your account, or request deletion, subject to our legal and operational retention needs.

We may retain certain information in backup systems or as required for legal, tax, fraud prevention, or security purposes.

9. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Request information about how your information is used

To exercise any of these rights, please contact us at support@soccqr.com.

We may need to verify your identity before fulfilling certain requests. We may also retain certain information where required or permitted by law.

10. Children's Privacy

SoccQR may be used by players, parents, families, and teams. If a parent or guardian creates or manages a SoccQR account or tag on behalf of a child, the parent or guardian is responsible for the information submitted through the Services.

We do not knowingly collect personal information directly from children under 13 without any consent required by applicable law. If you believe that a child under 13 has provided personal information to us without appropriate parental consent, please contact us at support@soccqr.com, and we will take appropriate steps.

Parents and guardians should be careful not to make a child's sensitive personal information publicly visible through a tag profile.

11. Security of Your Information

We take reasonable administrative, technical, and physical measures designed to protect your information from unauthorized access, use, alteration, or disclosure.

However, no method of transmission over the internet or method of electronic storage is completely secure. As a result, we cannot guarantee absolute security.

12. Third-Party Links and Services

Our Services may contain links to third-party websites, services, or tools that we do not own or control. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing information to them.

13. Do Not Track

Some browsers offer a "Do Not Track" setting. Because there is not yet a consistent industry standard for responding to these signals, our Services may not respond to Do Not Track requests unless required by applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we may notify you by posting an updated version on our website, updating the "Last Updated" date above, or by other appropriate means.

Your continued use of the Services after any changes become effective means you accept the updated Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

SoccQR

Email: support@soccqr.com